Privacy Policy: Spellbound Vacations, LLC
Effective Date: December 15, 2025
Spellbound Vacations, LLC ("we," "us," or "our") respects your privacy and is deeply committed to protecting the personal data we handle when you use our website or engage our travel planning services. This Privacy Policy details the types of information we collect, how it is used, and the necessary ways it is shared to deliver your travel experiences.
1. Information Collection
We collect information necessary to understand your travel needs, process bookings, and maintain communication with you.
A. Information You Provide Voluntarily
When you use our trip request form, book a vacation, or contact us directly, you provide us with Personal Data (PII), which may include:
Contact Details: Name, email address, mailing address, and telephone number.
Traveler Details: Passport information, date of birth, gender, emergency contact information, and details of all travelers in your party.
Booking Preferences: Dietary requirements, mobility constraints, health conditions relevant to travel, preferred airlines, seating, and loyalty program numbers.
Financial Data: Billing address and details required by our third-party payment processors to complete transactions (we do not store full credit card numbers).
Correspondence: Records of our communications, including emails and phone call notes.
B. Information Collected Automatically
We use standard web technologies to enhance website functionality and measure performance. This data is generally non-personal and includes:
Technical Data: Internet Protocol (IP) address, browser type, operating system, device type, and time zone setting.
Usage Data: Information about how you use our website, such as pages viewed, time spent on pages, and referring website addresses, collected via analytics tools (e.g., Google Analytics).
Cookies and Tracking: We use cookies, pixels, and web beacons to manage user sessions, remember your preferences, and track the effectiveness of our marketing efforts.
2. Purpose and Legal Basis for Processing
We use your Personal Data based on the following legal grounds:
Service Fulfilment: Processing is necessary to perform the contract with you to arrange and book your travel services.
Communication: We have a Legitimate Interest in responding to your inquiries and maintaining customer relationships.
Marketing: We rely on your explicit consent (where required by law) or our legitimate interest in providing you with relevant offers and updates.
Legal Compliance: Processing is necessary to comply with legal obligations, such as accounting or regulatory requirements.
Security: We have a Legitimate Interest in protecting our business and systems and preventing fraud.
3. Data Sharing and Disclosure
We share your data strictly to facilitate your travel arrangements and operate our business. We do not sell your Personal Data.
Travel Suppliers: We share necessary information (e.g., name, date of birth, passport data) with airlines, hotels, cruise lines, and other third-party vendors to confirm and deliver your booked services.
Business Partners: We share data with third-party service providers who perform functions on our behalf, such as payment processing, IT support, website hosting, and email delivery.
Legal Requirements: We may disclose your data if required by law, subpoena, or valid governmental request, or to protect our rights, privacy, safety, or property.
Business Transfers: Data may be transferred to a third party in the event of a merger, acquisition, or sale of assets, provided the recipient agrees to protect the data consistent with this policy.
4. Third-Party Websites and LinksOur website may contain links to external booking platforms, travel suppliers, and other resources.
Once you click on a link and leave the Spellbound Vacations, LLC website, we lose all control. We are not responsible for the content, privacy practices, or data collection policies of any external sites. We strongly advise you to review their policies.
5. Children's Privacy
Our services are directed to individuals who are 18 years of age or older. We do not knowingly collect Personal Data from children under the age of 16 without parental consent. If we become aware that we have collected information from a child under 16 without appropriate parental consent, we will take steps to delete that information promptly.
6. Data Security and Retention
We employ commercially reasonable administrative, technical, and physical safeguards to protect the Personal Data we hold. We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this policy, including retaining information to satisfy any legal, accounting, or reporting requirements.
7. Your Data Rights
Depending on your jurisdiction, you may have the right to:
Access your Personal Data.
Rectify inaccurate or incomplete data.
Request Erasure (deletion) of your data.
Object to or Restrict the processing of your data.
Request Data Portability (transfer) to another party.
Withdraw Consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us using the details provided below.
8. Changes to This Privacy Policy
We reserve the right to modify this policy at any time. We will notify you of any material changes by posting the updated policy on our website and changing the "Effective Date" at the top. Your continued use of the site or our services after the changes take effect constitutes your acceptance of the revised policy.
9. Contact Us
If you have questions or concerns regarding this Privacy Policy or our data handling practices, please contact us directly:
Spellbound Vacations, LLC
Email: melissa.sanchez@envoyage.com
Phone: 201-355-3377